Privacy and cookie policy

Yes Direct Marketing Ltd (‘Yes Agency’) takes the confidentiality of personal data seriously. Please contact us on 01889 564931 if you have any questions or comments on this Privacy Policy.

The agency’s Privacy Policy sets out the ways we processes personal data. This Privacy Policy only relates to personal data collected by us via the our website, registration forms, emails and telephone calls. Any personal data collected by Yes Agency is used in accordance with UK data protection legislation.

This Privacy Policy does not apply to personal data provided to Yes Agency by any other means or via any other website. Users should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy polices of those companies determine the uses to which that information is put and the Yes Agency’s Privacy Policy will no longer apply.

This website complies with the principles of the Data Protection Act 1998.

Personal information provided to the agency via our website, registration forms, emails and telephone calls will be used for the purposes outlined at the time of collection or registration. In addition, personal information may be used for statistical analysis.

Personal data will be collected and processed by Yes Agency for the following purposes:

To provide services requested
Administration
Marketing, advertising and promotions  run by the agency

Processing personal data for the above purposes may entail sharing the information with employees, contractors, agents and professional advisors of the agency. However, written agreements exist between the agency and such parties that there must be no further disclosure of such personal data.

By providing personal data to the agency users consent to the processing of such data by the agency as described in this Privacy Policy. Users can alter their preferences as described below.

At each point of data collection or registration users are given the appropriate means to opt-out of receiving future direct marketing material from the agency. Where users do not opt-out of such communications, the agency may provide information on agency services and events. If at any time users want to alter their preferences or the agency to stop sending such communications they should visit their online preference pages or write to:

The Database Manager, Yes Agency, 12 Brookside Business Park, Uttoxeter, Staffordshire ST14 8AU

Verification, updating or amendment of personal data takes place within 2 working days of receipt of the request if made online and 10 working days if made offline.

Cookies. A “cookie” is a small text file that is placed on a user’s computer hard drive by a website. There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site. The Yes Agency site also uses a simple cookie to remember your login details so that users who choose to can be automatically logged in when they next visit the site. These cookies last for 30 days and are refreshed on each visit. The agency does not use third-party cookies.

The agency uses benign, short-lived ‘session’ and ‘remember me’ cookies to tell whether a website user has logged in, where to find details that can be used to pre-fill parts of online forms and to personalise the user’s visit to the website. The agency also uses cookies in its email communications to personalise the email and establish whether the mail has been opened or read and whether the recipient has used any website links contained in the email communication. This allows us to monitor and improve our email communications and website. Agency cookies do not analyse visits to other website or any searches undertaken while on the agency website.

Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third-party cookies. The agency uses cookie-free technology that uses Internet Protocol (IP) information exchanges during the course of normal web activity combined with data-enhancement technology to get detailed analytics information.

This detailed analytics information enables the agency to identify which organisations (rather than individuals) have visited our website, when they visited the website, what they searched on and the pages visited. The agency may use this information together with publicly available business information to contact such organisations with further information about its products and services.

This Privacy Policy applies solely to the personal data collected by the agency and does not apply to third-party websites.The agency is not responsible for the privacy policies of third-party websites. The agency advises users to read the privacy policies of other websites before registering any personal data.

The DMA holds your personal data in accordance with the security provisions of UK data protection legislation. If you have any questions about security please contact the agency on 01889 564931.

The agency will notify all subscribers of any changes it makes to its Privacy Policy. If the agency decides to change its Privacy Policy, it will post such changes on this page. Please refer to this page regularly to ensure that you remain aware of any changes in how we use your data. Users have the right to ask the agency , in writing, for a copy of all the personal data held about them upon payment of a £1 fee  and to request that the agency correct any inaccuracies in that information. To make a subject access request, please contact the agency’s Database Manager.